Help and support
A test that will not open, sign-in, payments and refunds, a paper that did not read well, privacy, or deleting your account.
We're here to help
Questions about a test, your account, a payment, or a plan for your coaching institute? Write to us - the team that builds Paper2Test reads and answers it.
Plans and partnerships
Coaching institute and organisation plans, partnerships, and sharing your own coupon code as a sales partner.
Follow along
New mock tests, live mocks and tips - and a quick way to say hello.
helpQuick answers
Get help faster
- The email address you sign in with
- The test code or the paper's name
- What you expected, and what happened instead
- A screenshot if something looks wrong, and whether you use the Android app or a browser
Frequently asked questions
How do I contact Paper2Test support?
Email support@paper2test.app. Include the email you sign in with and the test code or paper name.
Who do I write to about a coaching institute plan?
Email info@paper2test.app with your institute name and how many students you have.
How do I delete my account?
Open Profile and settings on paper2test.app or in the app and choose Delete account, or follow the steps at paper2test.app/delete-account.html.
Start with one free paper
Have a question paper on your desk?
Snap photos with your phone or drop in a PDF. You get a shareable link, code and QR.